Frequently Asked Questions (FAQs)

Q? How can I become a registered customer Eggs or Catfish?

A. Contact us on 08038321737 and we will fix a date with you.

Q? What sizes of eggs do you have?

A. Big, Medium, Small & Pullet.

Q? What sizes of Fish do you have?

A. Big, Medium & Small.

Q? What are the prices of different types of Eggs / Catfish?

A. Prices vary based on market trend.

Q? What are your work hours?

A. The Farm opens Monday through Friday 8am to 5pm and on Saturday from 8am to 2pm throughout the year and on public holidays.

Q? Do I have to come to the farm to pick up my order (Eggs)?

A. This is optional; you can either come to the farm to pick up or we bring your order to your doorstep for a little token once your payment is confirmed.

Q? Do I have to come to the farm to pick up my order (Catfish)?

A. Yes, you come to the farm to pick up your order once your payment is confirmed.

Q? How long before my order get to me (Eggs)?

A. Maximum of 24 hours after your payment has been confirmed.

Q? Can I call and make changes to my orders?

A. Yes, but changes will be made only on availability of what is requested.

Q? Can I return unwanted goods?

A. No, Goods once paid for, collected or moved out of the premises cannot be returned.

Q? In case of bad or rotten eggs what do I do?

A. Our eggs are always fresh and well ventilated. You would probably never have bad or rotten eggs but where it occurs we would replace.

Q? When is the store least crowded?

A. Generally customers are served quickly with little or no delays as we have put in place dedicated staff to attend to customers

© 2024 Fortune Heights Farm. All rights reserved